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Situational Frontline Leadership Program-Learning Methodology & Training Design
Learning Methodology
Employing the latest thinking in adult learning theory, the program teaches the Situational Leadership® II Model through discovery learning, rather than by lecturing, and it focuses participants on practicing the skills required for Partnering for Performance with their direct reports at each stage of development. The core communication skills of providing work direction, being specific, using active listening techniques, giving feedback, and enhancing self-esteem are introduced and then elaborated throughout the program.

Participants are provided with skill-building opportunities, using their own people with
real issues to design practice opportunities so they can use these skills to provide effective leadership at each of the four development levels. In addition to the participant workbook, a performance planner aids in skill practice in the workshop and back on the job. This practical, hands-on workshop develops useful skills that can be readily transferred to the job.

Training Design
The program offers two main training options: a two-day or a three-day classroom experience. Each design contains the core content, but the longer design provides more skill practice. The design can be further modified by combining and rearranging the learning activities for the client, and then delivering the program modules over time or on consecutive days. This flexible delivery option allows for different training approaches to meet the needs of different parts of the organization, while ensuring consistency in the quality and content of the training curriculum.

The two-day class is designed to provide skill building to enable leaders to make an impact on people's performance and engagement. The three-day class is an in-depth design that provides extensive skill practice and results in a deeper understanding of the concepts.

What improves the level of employee engagement?
–Clear performance expectations
–A strong relationship and clear communication with leaders
–Meaningful and important work
–Increasing their sense of trust and improving teamwork
–Opportunities to grow and develop
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Program Material

Situational Leadership®II Overview (PDF)

Situational Frontline Leadership Overview (PDF)

Situational Self Leadership Overview (PDF)


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